01
A client messages you
From your website, email, Google Maps or Instagram. Mid-pedicure or at 2 AM, it doesn't matter.
For nail salons & beauty studios · books clients 24/7
10:49 PM. The salon is closed. The booking still happens.
Thompson Automation answers every new client message in about a minute, day or night: gel or acrylic prices, open times, and the booking itself, straight into your Google Calendar. No missed messages while you’re with a client. No morning backlog.
Real test: first email to booked call in 3 min 11 s.
Inbox · after hours
10:49 PM
MonTueWedThuFri
“How much is a gel mani?” → answered with your price
“Saturday at 10?” → offered Monday 10:00 AM instead
“Do you do acrylic fills?” → answered from your service list
“Is this a real person?” → honest one-line answer
Out of office → recognised and skipped
“Yes, book me in” → booked, confirmation sent
Spam → ignored
“Not interested” → one polite line, no pitch
The live demo
Watch a real lead get booked.
A real inbox, real replies, real timing. Recorded on October 10, 2026 at 10:49 PM. Waiting time is sped up, and the timer on screen shows the real time. Then see the same booking in the client console.
See what your clients see: Open the client console with sample data →
How it works
Three steps. None of them need you.
02
It replies like your front desk would
Answers their question, quotes your price for that service, and offers a real time inside your opening hours. It reads the whole thread, so it never asks the same thing twice.
03
The appointment lands on your calendar
When they say yes, it adds the appointment to your Google Calendar and emails the confirmation. You just do the nails.
Real results
Not a mockup. These are the real numbers.
From the live test in the demo: a lead emailing at 10:49 PM, with nobody at the desk.
0:00
First reply, including the time it takes to notice the new email
0:00
Second reply
0:00
From “Yes, see you then” to booked, invite and confirmation sent
0:00
First email to a confirmed call
10:49 PM
Hello, I would like to book an appointment next Tuesday at 11:00am and also have a question of how much your services cost.
+1 min 14 s
SSales Agent auto-replyOur system answers website, Google Maps, and Instagram messages in seconds, books clients into your calendar, and handles common questions around the clock.
Does that work for you on Tuesdays?
Does that work for you on Tuesdays?
10:51 PM
Yes it does, I would like my appointment booked please.
+26 s
SSales Agent auto-replyNext Tuesday is October 13th at 11:00am, does that still work for you?
10:52 PM
Yes, see you then.
+24 s
Booked: Tuesday, October 13 at 11:00 AM. Calendar event, Google Meet link and confirmation email sent.
Every message, handled
It knows when to answer, when to book, and when to stay quiet.
How much is a gel manicure?
Answers with your price and how long it takes, then offers a time.
Do you have Saturday at 10?
Only offers times inside your hours: “Saturdays are full, but Monday at 10:00 AM is open.”
Do you do acrylic fills?
Answers from your service list, so it never promises something you don’t offer.
Is this a real person?
Tells them honestly that an automated assistant helps with replies, then keeps helping.
Out of office until Monday
Recognised as an auto-reply and skipped. No awkward responses.
Yes, book me in!
Booked into your calendar, confirmation emailed.
Built for nail salons
Made for salons, and anyone who books by the appointment.
Nail salonsNail studiosLash & brow barsSpasWaxing studiosMed spasHair salonsBarbershopsAnyone who books appointments
Your techs are busy with clients and the messages pile up. Most wait until closing or the next morning, and by then many of those clients have booked at another salon. This is the part it fixes.
Questions
The things people usually ask.
How fast does it reply?
In the live test the first reply landed 1 min 14 s after the lead's email, and the next ones in under 30 seconds. Most of that first minute is the system checking for new messages.
Will my customers know it's automated?
It writes like a person and signs off as you. If someone asks directly, it answers honestly in one sentence that an automated assistant helps with replies.
What if someone asks for a time when I'm closed?
It only offers times inside the hours you set, and suggests the closest one that works. It also converts other time zones automatically.
Does it work with my booking app?
It books into Google Calendar today. Using Fresha, Vagaro or Booksy? The Sales Agent will check exactly how it fits your setup on a quick call.
What about spam and out-of-office replies?
They're recognised and skipped, so nobody gets an odd reply. A clear “no thanks” gets one polite line and no follow-up.
What does it cost?
A one-time setup plus a simple monthly plan, depending on how many locations you have. Send the Sales Agent a message below and you'll get an exact quote.
Get this for your salon
Send our Sales Agent a message. Watch the reply arrive.
Your message goes straight to owenthopsonwork@gmail.com. The reply comes from the same system you just watched, so this doubles as a live demo.
- Built around your services, prices and hours
- Books straight into your Google Calendar
- Run from Ontario, Canada (Eastern Time)
- Assistant hosted on a secure home server